| TERMS & CONDITIONS |
| ORDERS | Minimum order is $500. Please fax or e-mail your order and be sure to include contact information and delivery address. |
| PRICES | All prices are wholesale FOB our location in Duarte, CA. The pricelist is effective March 2006 and subject to change without notice. Hold for confirmation, proforma or date orders beyond ninety (90) days will be billed at the prevailing price at the requested ship date. Special orders require a deposit and may not be cancelled. |
| PAYMENT | Payment may be made by check, cash or credit card. We accept Visa, Master Card and American Express. Your credit card will be charged on the day of shipment. Payment terms for established open account customers is Net 30. Prepaid or COD on first order or until credit application has been approved. A service charge of 1.5% per month will be strictly assessed on any outstanding balance after 30 days. |
| SIZES | All sizes in the catalog are listed in inches as: Outside (Inside) Diameter x Height. |
| LABELS | All pots come tagged with your company name, item number and description. We can also sticker with your SKU number and/or retail price at no charge. |
| SHIPPING | LOCAL - We deliver with our own trucks and commercial delivery in Southern California is free of charge.
Charges for residential delivery in Southern California are $80 - $150, depending on order size and zip code. No inside delivery and no installations.
OUT OF STATE - We ship through common carriers and all orders will be shipped freight collect. We will ship the best and most economical way using our discretion or use a trucking company of your preference. Special services or special equipment requirements such as, liftgate, extra labor, storage etc. can be made available at extra cost upon request by the customer. |
| CANCELLATIONS & RETURNS | A cancellation charge of 10% will be billed for orders cancelled after packing on pallets.
All returns are subject to a restocking fee. |
| CLAIMS | All items must be inspected upon arrival and please note damages on the driver's delivery receipt or Bill of Lading. Claims for damages must be made immediately after receipt of merchandise. Asian Ceramics' responsability for the shipment ceases after delivery of goods to the trucking company. Our pots are packed and wrapped by experienced packers according to carrier recommendations and we ship all our pots on pallets. We use cardboard, foam and shrinkwrap to protect your shipment before it leaves our warehouse and extra precautions are taken to insure that your order reaches you in the best possible condition. |
| BACK ORDERS | Out of stock items will be back ordered only if the total value is economical to ship and if we expect stock to become available within a reasonable amount of time. Please specify when ordering if no backorders will be allowed. |
| CUSTOM ORDERS | Custom orders require a deposit, may need additional lead time and cannot be returned. |
| IMPORTANT | Actual items may differ slightly in color, shape and size form the photographs in this catalog. Because our products are handcrafted by potters and artisans, the character of each piece is highlighted by the variations in texture, shape and color. These differences bring out the uniqueness of each pot. |
| VISIT | We are open Monday through Friday 7.30 - 4.30 (Saturday by appointment only).
Please feel free to visit us. We have many more pots, antiques and one-of-a-kinds. |
